PRIVACY POLICY

1. Introduction
At Bergwerk – Mountain Guiding we take the protection of your personal data very seriously. This Privacy Policy informs you about which data we collect, how we use it, and what rights you have regarding your data. We collect and process data exclusively in accordance with applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR).

2. Data Controller
The entity responsible for data processing on this website is:
Bergwerk – Mountain Guiding
6130 Schwaz
Austria
info@bergwerk.guide

3. Data Collected
When using our website and booking mountain tours, we may collect the following personal data:
Contact details: first name, last name, email address, phone number
Booking details: information about requested tours, number of participants, special requirements
Form data: information you submit via our contact or registration forms
Usage data: IP address, browser information, access times

4. Purpose of Data Processing
We process your data for the following purposes:
Booking management: handling your inquiries and bookings for our mountain tours
Communication: contacting you regarding your inquiries or bookings
Marketing: sending emails with offers and information if you have given your consent
Analytics: improving our website and services through anonymized analysis of usage data

5. Sharing of Data
We do not share your personal data with third parties unless:
You have expressly given your consent
There is a legal obligation to do so
It is necessary for the performance of a contract (e.g. sharing information with tour guides)

6. Data Storage
We store your data only for as long as necessary to fulfill the purposes mentioned above or as required by law. The storage period depends on statutory retention obligations.

7. Your Rights
You have the right to:
Obtain information about the processing of your data
Request correction of inaccurate or incomplete data
Request deletion of your data, provided there is no legal obligation to retain it
Request restriction of processing
Object to the processing of your data
Withdraw your consent at any time (for marketing purposes)
Request data portability
To exercise your rights, please contact us at: info@bergwerk.guide

8. Cookies and Tracking
Our website uses cookies to improve the user experience. Cookies are small text files stored on your device. You can disable the storage of cookies in your browser settings; however, this may affect the functionality of the website.

9. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy if necessary. The current version is always available on our website.

10. Contact
If you have any questions regarding data protection, you can contact us at:
Bergwerk – Mountain Guiding
6130 Schwaz
Austria
info@bergwerk.guide